Privacy Policy

1. Introduction

easyfunnel.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered marketing automation platform.

By using easyfunnel.ai, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use the Service.

2. Information We Collect

2.1 Personal Information

We collect information that identifies, relates to, describes, or could reasonably be linked with you, including:

• Name and email address (provided during registration)
• Payment information (processed securely through Stripe)
• Company name and website URL
• Profile picture and account preferences

2.2 Usage Information

We automatically collect information about your interactions with the Service:

• Pages viewed, features used, and actions taken
• Time and date of access, session duration
• Device information (browser type, operating system, IP address)
• Cookies and similar tracking technologies

2.3 Content You Create

When you use our Service, we store and process:

• Brand profiles and website data you provide
• Customer avatars and research you generate
• Marketing creatives, images, and videos created using our AI
• Campaign settings and performance data
• Email flows and landing pages you create

2.4 Third-Party Integration Data

When you connect third-party services (Facebook Ads, Google Ads, Shopify, Klaviyo), we collect:

• OAuth tokens and authentication credentials
• Ad account information and campaign data
• Product catalogs and customer data from connected platforms
• Campaign performance metrics and analytics

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process your transactions and manage your subscription
• Generate AI-powered marketing content tailored to your needs
• Analyze campaign performance and provide recommendations
• Improve and personalize your experience
• Communicate with you about updates, support, and promotional offers
• Detect and prevent fraud, abuse, and security threats
• Comply with legal obligations and resolve disputes
• Train and improve our AI models and knowledge base (anonymized)

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

• Anthropic (Claude AI for text generation)
• OpenAI (GPT-Image-1 for images, Sora for videos)
• Stripe (payment processing)
• Vercel (hosting and infrastructure)
• Neon (database hosting)
• Pinecone (vector database for knowledge retrieval)
• Neo4j (knowledge graph database)

4.2 Connected Platforms

When you authorize connections to third-party platforms, we share data necessary to operate those integrations (campaign data, ad creatives, etc.).

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., subpoena, court order).

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5. Data Storage and Security

5.1 Data Storage

Your data is stored on secure servers in the United States. We use industry-standard encryption for data in transit (TLS/SSL) and at rest (AES-256).

5.2 Security Measures

We implement appropriate technical and organizational measures to protect your information:

• Encrypted database connections
• Secure API authentication (OAuth 2.0)
• Regular security audits and vulnerability assessments
• Access controls and role-based permissions
• Encrypted API keys and sensitive credentials

5.3 Data Retention

We retain your information for as long as your account is active or as needed to provide you services. After account deletion, we retain certain data for legal and operational purposes (e.g., billing records for 7 years).

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Portability

You have the right to access your personal information and request a copy in a structured, commonly used format.

6.2 Correction

You can update your account information at any time from your profile settings.

6.3 Deletion

You have the right to request deletion of your personal information. You can delete your account from the settings page. Note that some information may be retained for legal or operational purposes.

6.4 Opt-Out

You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or updating your notification preferences.

6.5 Do Not Track

We currently do not respond to Do Not Track (DNT) signals. You can manage cookies through your browser settings.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your session and keep you logged in
• Remember your preferences and settings
• Analyze usage patterns and improve the Service
• Provide personalized content and recommendations

You can control cookies through your browser settings. Note that disabling cookies may limit your ability to use certain features of the Service.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to the United States and other countries where we operate.

10. AI and Machine Learning

10.1 AI Training

We use campaign performance data (anonymized and aggregated) to improve our AI models and knowledge base. Individual content you create is never used to train external AI models (like Claude or GPT) without your explicit consent.

10.2 MKIL Knowledge Base

Our Marketing Knowledge Intelligence Layer (MKIL) learns from campaign performance to improve recommendations. We track which knowledge patterns lead to better outcomes but do not share this data with third parties.

11. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights

12. GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For material changes, we will provide at least 30 days' notice via email.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• By email: privacy@funnel-ai.com
• By email (general inquiries): support@funnel-ai.com
• Through the contact form on our website

For GDPR or CCPA requests, please include "Privacy Request" in the subject line and specify the nature of your request. We will respond within 30 days.